Green Mountain Energy Review

1. C-

   Price Competitiveness

   Green Mountain intentionally competes on renewable energy leadership rather than price. The company generally prices above many competitors, and customers seeking the lowest advertised rate will usually find less expensive options elsewhere. That's a deliberate positioning choice, not an oversight.

2. B-

   Pricing Transparency

   Most of Green Mountain's lineup is straightforward fixed-rate renewable plans, where you can read the Electricity Facts Label and understand what you'll actually pay. It now also sells bill-credit and time-of-use plans, which take more work to price. Check the Electricity Facts Label against your own usage before choosing one of those.

3. A-

   Customer Experience

   An established provider with mature digital tools, a polished enrollment experience, and decades of operational history. Green Mountain's long-standing presence means its sign-up and account-management experience feel refined and reliable, not like a startup learning as it goes.

4. B

   Renewal Practices

   Green Mountain, as NRG's premium renewable energy brand, competes on long-term positioning rather than aggressive introductory offers. The company historically emphasizes straightforward fixed-rate products over teaser pricing. Always compare renewal offers before your contract expires, though the company generally avoids the aggressive tactics common among discount-focused providers.

The overall grade of C+ is our editorial judgment across all four criteria, not a simple average. Read our editorial standards

1. 01

   100% Renewable Energy

   For Green Mountain, renewable energy isn't one product line among many. It's the entire business model. The company was founded in 1997 around clean power and has never wavered from that mission. Most other providers simply added a green plan later, making Green Mountain's decades-long focus genuinely distinctive.

2. 02

   One of Texas' Most Complete Green Plan Lineups

   Green Mountain offers one of the broadest selections of renewable electricity products in Texas, including fixed-rate renewable plans, solar buyback plans, and free nights renewable options. Few providers give environmentally minded shoppers this much choice within a single clean-energy brand.

3. 03

   Sustainability Beyond Electricity

   Green Mountain's commitment extends past the meter. The company invests in renewable energy education, environmental initiatives, and sustainability projects, treating clean energy as a broader mission rather than simply a way to sell electricity.

4. 04

   Green Mountain Energy Sun Club

   The Sun Club supports nonprofit environmental and sustainability projects across the communities Green Mountain serves. It's one of the more distinctive community initiatives offered by any Texas electricity provider and reinforces the company's identity beyond its plans.

5. 05

   A Brand That Knows Who It Is

   Green Mountain's greatest strength is consistency. Rather than chasing every pricing trend or customer segment, the company has remained committed to renewable energy since 1997. That decades-long commitment is part of why it earned our Best for Green Energy award. Customers know exactly what they're getting.

The price shown is the total average price at 1,000 kWh, including delivery charges.

• Fixed-Rate Plans

  Offered

  Lock in your electricity rate for the length of your contract.

• Bill Credit Plans

  Offered

  Earn bill credits when your monthly usage meets qualifying thresholds.

• Time-of-Use Plans

  Offered

  For households that naturally use more electricity at specific times, such as free nights or off-peak pricing.

• EV Plans

  Offered

  Designed for electric vehicle owners with charging-friendly pricing.

• Solar Buyback Plans

  Offered

  Receive credits for excess solar energy sent back to the grid.

• 100% Renewable Plans

  Offered

  Powered by 100% renewable energy.

• —

  Home Battery Programs

  Not offered

  Earn rewards for supporting the grid during peak demand while keeping backup power for your home.

• —

  Prepaid Plans

  Not offered

  Pay for electricity in advance without a traditional monthly bill.

Not sure which plan type fits your home? Explore Texas electricity plan types →

• Customers Who Want 100% Renewable Electricity

  If powering your home with clean energy is a priority, Green Mountain is built for you. No other Texas provider has committed to renewable energy as completely or for as long.

• People Who Value Environmental Sustainability

  Green Mountain suits customers who like knowing their provider stands for something. Investing in environmental initiatives and community projects is baked into the brand, not bolted on.

• Shoppers Who Want Specialized Green Products

  From solar buyback to free nights renewable plans, Green Mountain offers specialized clean-energy products that many providers simply don't carry. A strong fit for solar owners and green households.

• You Want the Lowest Advertised Rate

  Green Mountain's renewable focus means it rarely shows the cheapest headline rate on a comparison screen. If your top priority is finding the absolute lowest electricity rate, a value-focused provider will usually edge it out.

  You may prefer: Rhythm Energy

• Renewable Energy Isn't a Priority for You

  The clean-energy mission is the whole point of Green Mountain. If renewable sourcing doesn't factor into your decision, you'd be paying a premium for value you may not use. A straightforward value provider is the cleaner choice.

  You may prefer: Champion Energy

• You Want Bill-Credit or Discount-Style Savings

  Green Mountain's lineup is built around straightforward fixed-rate renewable plans. It does sell some bill-credit and time-of-use plans, but if you're chasing bill-credit thresholds or aggressive introductory pricing, a discount-oriented provider will offer more of those structures.

  You may prefer: Rhythm Energy

• Customer Service

  Questions about your account or billing: 866-785-4668.

  Call Green Mountain Energy →

• Pay Your Bill

  Make a one-time payment or manage autopay.

  Pay online →

• Manage Account

  Log in to view usage, billing, and account settings.

  Log in →

• Start or Transfer Service

  Moving? Start new service or transfer your account.

  Start service →

• Report a Power Outage

  Power outages are handled by your local utility (TDU), not Green Mountain Energy.

  Find my utility →

• Renew Your Plan

  View your renewal options and manage your next contract.

  Renew your plan →

• Best Electricity Providers in Texas →How we evaluate every provider on fit, transparency, and long-term value.
• How We Evaluate Electricity Plans →The framework for matching a plan to your actual home and usage.
• How to Read an Electricity Facts Label →Decode the EFL so you can compare any Green Mountain plan accurately.

Browse all provider reviews →